Women in Orange BG

*About me

*Designer, builder, occasional chef and lifetime learner.

BACKGROUND

BACKGROUND

Michael Jennings
Michael Jennings

I've led design for cross-functional teams at ServiceNow, and startups like Scopely, Machine Zone, Zynga, and Fyber. My work runs from early-stage zero-to-one products to delivery at scale.

As a player-coach designer, I specialize in moving teams through the ambiguity to launch products and experiences that matter. I am hands-on in the end-to-end design and delivery phases, prototyping in Figma, Claude, and AI-enabled workflows to accelerate every phase and bring a north star into focus.

At ServiceNow I designed a zero-to-one Sales Hub serving 2,000+ sales reps, lifting CSAT by 35% as part of a platform team recognized with a Nielsen Norman Group Design Award. Across past roles I've led design teams and owned UX end to end. At Fyber, I led the brand transformation and customer experience that supported a $190M acquisition. At Zynga, I shipped features to 7-8 million daily active users.

What drives me is the intersection of strategy, craft, and emerging tech. Equally at home in a stakeholder alignment meeting or heads-down prototyping, I care about building things that are intuitive, intentional, and worth using, working closely with stakeholders to turn business goals into products that connect with users.

I believe innovative product design begins with listening, connecting user needs with product opportunities to bring a shared vision into focus.

Right now I'm energized by the new frontier of AI-enhanced experiences. It's collapsing the distance between an idea and a working prototype, making design the competitive advantage that separates good products from forgettable ones. That's the problem I want to point myself at next, doing the work I love most.

TESTIMONIALS

TESTIMONIALS

Real stories from real partners

Man

"As a leader, Michael is exceptional at mentoring and developing other designers on the team. His leadership has been instrumental in driving the success of many projects at ServiceNow. His patience and collaboration skills make him a valuable asset to my team."

Hennie Farrow

Senior UX Director

Servicenow

Man

"As a leader, Michael is exceptional at mentoring and developing other designers on the team. His leadership has been instrumental in driving the success of many projects at ServiceNow. His patience and collaboration skills make him a valuable asset to my team."

Hennie Farrow

Senior UX Director

Servicenow

Man

"Whether it's a complex project or a small mundane task, Michael always has a solution and is able to accommodate with calmness, flexibility, and speed. This is quite hard in a fast paced, high growth environment like ours and is something that has really stood out."

Masami Hirata

Senior VP

Rocket Lawyer

Man

"Whether it's a complex project or a small mundane task, Michael always has a solution and is able to accommodate with calmness, flexibility, and speed. This is quite hard in a fast paced, high growth environment like ours and is something that has really stood out."

Masami Hirata

Senior VP

Rocket Lawyer

Man

"He's always willing to take on a new challenge, be it online analytics, UX, innovating design, or implementing a streamlined creative process, Michael has the drive to tackle it all."

Renee Matsalla

Product Manager

Benevity

Man

"He's always willing to take on a new challenge, be it online analytics, UX, innovating design, or implementing a streamlined creative process, Michael has the drive to tackle it all."

Renee Matsalla

Product Manager

Benevity

Man

"Michael is one the strongest designers I've had the opportunity to work with at MZ. He is an excellent collaborator, easy to work with and open to feedback."

Adithi Sampath

Product Manager

Walmart Labs

Man

"Michael is one the strongest designers I've had the opportunity to work with at MZ. He is an excellent collaborator, easy to work with and open to feedback."

Adithi Sampath

Product Manager

Walmart Labs

Woman

"In one hour, I've witnessed him kick off features with product managers, discuss game mechanics with designers, provide direction to 2D art, and then settled in front of a Cintiq to finish up an icon. He's that versatile, and definitely someone I'd be lucky to work with again."

Mike Mariano

Principal UX Designer

Roblox

Woman

"In one hour, I've witnessed him kick off features with product managers, discuss game mechanics with designers, provide direction to 2D art, and then settled in front of a Cintiq to finish up an icon. He's that versatile, and definitely someone I'd be lucky to work with again."

Mike Mariano

Principal UX Designer

Roblox