Women in Orange BG

About me

A curated collection of structured visuals and modern digital systems

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(Process)

© 2025

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(Process)

Michael Jennings
Michael Jennings

I've led design for cross-functional teams at ServiceNow, and startups like Scopely, Machine Zone, Zynga, and Fyber, working across the full spectrum from early-stage zero to one products to the delivery of products at scale.

My work on ServiceNow's platform features like Connected Sales Experience helped my team earn a Nielsen Norman Group Design Award and drove measurable gains in both user satisfaction and efficiency. In past roles, I've managed design teams, websites and UX design.

At Fyber, a German Ad-Tech start-up, I supported the team through multiple acquisitions and the transition to a public company. I have also enjoyed working in the games industry for many years, where I helped develop user experiences for startups Zynga, Machine Zone and Scopely's biggest games.

As a passionate design professional, I remain inspired by new challenges, working with exceptional teams, and creating impactful digital product experiences. What drives me is the intersection of strategy, craft and emerging tech. I'm equally comfortable in a stakeholder alignment meeting and heads-down in Figma.

I care about building things that are intuitive, intentional, and empowering. ​ I work closely with stakeholders to understand data-driven goals and bridge technical and creative barriers with innovative user experience design.

Right now, I'm especially energized by what's happening in AI across industries, presenting opportunity spaces for accelerated idea exploration and overall product development launch cycles, with design as the competitive advantage.

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(Process)

© 2025

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(Process)

Men
Men
Men

001

Discover & Define

Michael starts by digging into the business goals and user problems behind a product — through research, stakeholder alignment, and competitive analysis — to define what actually needs to be built before any design begins.

What’s included

User & market research

Stakeholder alignment

Scope & roadmap definition

001

Discover & Define

Michael starts by digging into the business goals and user problems behind a product — through research, stakeholder alignment, and competitive analysis — to define what actually needs to be built before any design begins.

What’s included

User & market research

Stakeholder alignment

Scope & roadmap definition

002

Design & Prototype

He moves from early concepts to high-fidelity, production-ready design — building wireframes, interactive prototypes, and scalable design systems that hold up as products grow.

What’s included

Wireframes & concept exploration

Interactive prototypes

Design systems & UI

002

Design & Prototype

He moves from early concepts to high-fidelity, production-ready design — building wireframes, interactive prototypes, and scalable design systems that hold up as products grow.

What’s included

Wireframes & concept exploration

Interactive prototypes

Design systems & UI

003

Ship & Iterate

Michael partners closely with engineering through launch, then uses real usage data and feedback to refine the product — the same approach that drove a +35% CSAT lift at ServiceNow and shaped core systems for mobile games played by millions.

What’s included

Engineering handoff & QA

Post-launch iteration

Metrics-driven refinement

003

Ship & Iterate

Michael partners closely with engineering through launch, then uses real usage data and feedback to refine the product — the same approach that drove a +35% CSAT lift at ServiceNow and shaped core systems for mobile games played by millions.

What’s included

Engineering handoff & QA

Post-launch iteration

Metrics-driven refinement

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(TESTIMONIALS)

© 2026

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(TESTIMONIALS)

Real stories from real partners

Man

"As a leader, Michael is exceptional at mentoring and developing other designers on the team. His leadership has been instrumental in driving the success of many projects at ServiceNow. His patience and collaboration skills make him a valuable asset to my team."

Hennie Farrow

Senior UX Director

Servicenow

Man

"As a leader, Michael is exceptional at mentoring and developing other designers on the team. His leadership has been instrumental in driving the success of many projects at ServiceNow. His patience and collaboration skills make him a valuable asset to my team."

Hennie Farrow

Senior UX Director

Servicenow

Man

"Whether it's a complex project or a small mundane task, Michael always has a solution and is able to accommodate with calmness, flexibility, and speed. This is quite hard in a fast paced, high growth environment like ours and is something that has really stood out."

Masami Hirata

Senior VP

Rocket Lawyer

Man

"Whether it's a complex project or a small mundane task, Michael always has a solution and is able to accommodate with calmness, flexibility, and speed. This is quite hard in a fast paced, high growth environment like ours and is something that has really stood out."

Masami Hirata

Senior VP

Rocket Lawyer

Man

"He's always willing to take on a new challenge, be it online analytics, UX, innovating design, or implementing a streamlined creative process, Michael has the drive to tackle it all."

Renee Matsalla

Product Manager

Benevity

Man

"He's always willing to take on a new challenge, be it online analytics, UX, innovating design, or implementing a streamlined creative process, Michael has the drive to tackle it all."

Renee Matsalla

Product Manager

Benevity

Man

"Michael is one the strongest designers I've had the opportunity to work with at MZ. He is an excellent collaborator, easy to work with and open to feedback."

Adithi Sampath

Product Manager

Walmart Labs

Man

"Michael is one the strongest designers I've had the opportunity to work with at MZ. He is an excellent collaborator, easy to work with and open to feedback."

Adithi Sampath

Product Manager

Walmart Labs

Woman

"In one hour, I've witnessed him kick off features with product managers, discuss game mechanics with designers, provide direction to 2D art, and then settled in front of a Cintiq to finish up an icon. He's that versatile, and definitely someone I'd be lucky to work with again."

Mike Mariano

Principle UX Designer

Roblox

Woman

"In one hour, I've witnessed him kick off features with product managers, discuss game mechanics with designers, provide direction to 2D art, and then settled in front of a Cintiq to finish up an icon. He's that versatile, and definitely someone I'd be lucky to work with again."

Mike Mariano

Principle UX Designer

Roblox

(07)

(Frequently Asked Questions)

What distinguishes us from other agencies?

Why not hire an in-house designer or freelancer?

Are creative requests truly unlimited?

How fast will I receive my work?

What if I have a single project?

(07)

(Frequently Asked Questions)

What distinguishes us from other agencies?

Why not hire an in-house designer or freelancer?

Are creative requests truly unlimited?

How fast will I receive my work?

What if I have a single project?

(07)

(Frequently Asked Questions)

What distinguishes us from other agencies?

Why not hire an in-house designer or freelancer?

Are creative requests truly unlimited?

How fast will I receive my work?

What if I have a single project?